Case Study: SO Postcode

I’d recommend a Wagging Tails franchise to anyone who is as passionate about dogs as I am whilst benefitting from constant advice and support from head office and an opportunity to make a fantastic return on their investment.”

Caroline, Buzz and KateCaroline Harrison, Wagging Tails SO Franchisee
–  Resale, launched April 2011

“I’d been looking for some time for a new challenge and something that I could really get my teeth into. I’d run my own small holding, worked as a volunteer for the Blue Cross and shared my life with five cats, two dogs and a pony and I knew that I wanted to remain working with animals. Wagging Tails has a fantastic reputation in my area as Director Lisa Suswain launched the Wagging Tails pilot franchise in my area in 2008 and I was thrilled when the franchise came up for re-sale in February 2011.

I contacted Lisa, submitted my application form and was soon being interviewed at Head Office. From the start the level of information provided to me enabled me to go away and discuss with my family and friends so I could make an informed decision as to whether this could be the right role for me.

Training was very thorough although I must admit I was a bit worried, not having been used to working a computer, but it all comes as second nature now and I can truly say I am enjoying my job very much. Every day I get to speak to lovely owners and arrange holiday homes with one of my fantastic team of carers plus I get to do this from the comfort of my home surrounded by my beloved pets!

Since taking over the SO area I’ve had great support not only from Director Lisa but also dog owners who already use the service, existing carers and Vets and dog trainers who recommend the service.

It was important to me that I was doing something I really believed in and where the welfare of animals takes priority. Every owner and their dog is special to us at Wagging Tails and I’d recommend a Wagging Tails franchise to anyone who is as passionate about dogs as I am whilst benefiting from constant advice and support from head office and an opportunity to make a fantastic return on their investment.

In the short time that I have been running the SO postcode franchise my business is growing quicker than I expected and I’m recruiting some wonder carers. I’m really enjoying the challenge and look forward to expanding the business over the coming years.”