Former Teaching Assistant Sue Day is celebrating the first anniversary of running her Surrey and West Sussex dog boarding franchise.
Over the last 12 months Sue has seen her business go from strength to strength as over 200 dogs have used the service, which offers dogs their very own holiday in a family home rather than staying in kennels. Sue also won the Award for Brand Builder of the Year at the Wagging Tails 2014 Franchise Conference.
Talking about her experience running the business Sue said,
“Having used the Wagging Tails service as an owner, I thought it was wonderful service for my dogs. I was so impressed with the way the service was run, and as the time was right for me to make a change and take on a new challenge I took over the running of the RH territory myself.”
“My initial training was excellent and I have the continual back up and support of head office which is always very reassuring”.
“The past year has flown by and my business has grown more rapidly than I could have imagined. I have had an extremely busy and enjoyable time building my team of dog loving carers, speaking with owners and arranging holidays for dogs across the area. It’s a huge benefit to be able to work from home and organise my own day, and I so enjoy meeting existing and new carers, speaking with owners and boarding dogs myself. I am looking forward to many happy and successful years ahead and have never looked back!”
Owners have been unanimous in their praise for the service that Sue offers. Anne from Surrey commented,
“I am very impressed with the dog boarding service provided by Wagging Tails and would certainly recommend to other dog owners. Sue was very professional, helpful and supportive in finding care at quite short notice for Bambi and Teddy whilst we were away on holiday on two occasions recently.”
While Jo, owner of Millie, said,
“We were thrilled with how things turned out. Millie seemed very relaxed with her and seemed to settle well. We can’t wait to book a longer holiday now we know she will be so well looked after.”
Sue’s team of carers, many of who are unable to take on the full time responsibility of ownership, love welcoming the different dogs who come to stay with them and enjoy the company their four legged guests provide.
Phillipa, a teacher, said;
“I am a huge dog lover. I grew up with a Yorkie as a child and also had my own dog, a Lurcher we rescued from the RSPCA. When I got married and had the children, our working hours meant it would be irresponsible to own our own dog. But as teachers we are fortunate to have regular holiday times we can commit to giving someone else’s dog a holiday with us. Wagging Tails has given me the joy of having dogs in our home on a regular basis.”
Fellow carer Clare stated;
”I had previously been a ‘Pet Nanny’ when living in London and really enjoyed it. So when I heard about the opportunity with Wagging Tails here in Sussex I thought I would give it a go. Knowing that Wagging Tails is here to deal with the paperwork and the introduction of owners is great. I just get the fun time with the dogs!!!”
While Jan added, ”It is also a great opportunity to have the chance to meet lots of different breeds of dog that you wouldn’t normally get a chance to meet, big and small”.
Sue is already taking bookings for Easter and summer 2016 and is keen to find more carers to welcome dogs for their holidays.