Wagging Tails Conference 2018


Following another record breaking year which saw the franchise network grow for the 8th year in a row, Wagging Tails recently welcomed franchisees to their annual Conference in the New Forest on 26th September 2018.

Hearing Dogs for Deaf People volunteer Doug addresses Wagging Tails franchisees at the 2018 Conference

Hearing Dogs for Deaf People volunteer Doug addresses Wagging Tails franchisees at the 2018 Conference

Over the last year growth has been heavily driven by the newer franchises in the network with those trading for three years or less doubling in size on average in the last 12 months.

Following a theme of “Back to Basics” the 2018 Conference focussed on what has put Wagging Tails at the forefront of the pet care industry and how franchisees can utilise this to ensure their businesses remain ahead of the competition.

Wagging Tails were delighted to welcome their very own trainee Hearing Dog, Neve, accompanied by her volunteer socialiser Doug who gave a talk on his involvement with Hearing Dogs for Deaf People, a charity that Wagging Tails have now supported for over four years, raising over £19,000 in this period.

The Wagging Tails 2018 Awards saw Kevin Wright and Hilary Coates (for the third year in a row) share the coveted Franchisee of the Year Award, whilst Peterborough Franchisee, Shirley Lilley collected the New Franchisee of the Year Award. Teresa Bowers and Hilary Coates also received awards in recognition of achieving Gold Tier Franchise status.

Wagging Tails 2018 Award Winners. Teresa Bowers (left), Hilary Coates (right) and Kevin Wright (middle right) pictured with Wagging Tails' Director Lisa Suswain

Wagging Tails 2018 Award Winners. Teresa Bowers (left), Hilary Coates (right) and Kevin Wright (middle right) pictured with Wagging Tails’ Director Lisa Suswain

Response to the event was overwhelming in its praise as franchisees were quick to acknowledge the quality of the day. Just some of the feedback received can be seen below:

“Thank you for all the hard work you put into yesterday. It was a really informative day in a super venue and great to catch up with everyone!”

“I thoroughly enjoyed the day!”

“Thanks so much for yesterday! It was very interesting and great to meet up and chat with you and the other franchisees.”

“Thank you for an interesting Conference (again!). It was nice to get stuck into the new legislation and guidelines and get a clear understanding of this”. 

Shirley Lilley, Wagging Tails New Franchisee of the Year 2018

Shirley Lilley, Wagging Tails New Franchisee of the Year 2018

Want to be part of next year’s Conference?

Wagging Tails offers a home based franchise opportunity for dog owners looking to run their own business. This business would suit dog lovers from any background interested in working from home and running a business that is focussed on the welfare and love of dogs.

Think you’ve got what it takes to join the team? Make an enquiry!

Wagging Tails franchisees pictured with Hearing Dog puppy Neve and her volunteer socialiser Doug

Some of  the Wagging Tails franchise network pictured with Hearing Dog puppy Neve and her volunteer socialiser Doug

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